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First, please scroll through our Frequently Asked Questions. If you have further questions or need help with a specific topic, feel free to contact us! Thank you.

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GENERAL

Absolutely yes! You can contact us by clicking this link and fill out the form and we will get back to you.  Above all, we want to make your tour a memorable one for your group.

HOT is proud of the three distinct reasons that allow it to be different from other tour companies: they use sign language exclusively, travel in small groups which provide an intimate experience while also having more flexibility on their schedule, and spend time visiting places they love versus wasting time at places where there wasn’t much interest..

Generally, all tours will provide accommodations in double rooms with private bathrooms and breakfast, transportation expenses including lunch and dinner (depending on the itinerary), museum entrance fees along with a $100 credit towards your next full tour. In addition we provide you with information about each specific tour so that you can be fully aware of what is included.

Did you know that we have travel consultants who can assist you? You can go to our Travel Consulting page for more information. The best way to accomplish this would be to seek out friends and/or family members (usually in order of 6 people) so they will lower the costs significantly, or advertise open spots on your tour publicly. We also have discounts, and some other advantages! What’s more- we are able to lower the level of accommodations as well as remove extras all together which make it feasible for a low cost.

It is often easier for us to permit single travelers when it comes time to sign up for our tours. If you are unable to find a partner and need assistance, please contact us as we may have singles available on the list- pending your approval first. There are some tours that allow exceptions for those seeking not only with partners but also without them too!

RESERVATION

Spots are based on a first come, first serve basis.  A $500 deposit per person is required to reserve your space and can be paid with a debit or credit card. Alternative payment options include personal check or wire transfer. After registration, you will receive an automatic email response with further instructions. Full payment is due 90 days before the start of your tour. 

We will be happy to assist you with a custom-designed tour, tailored towards your preferences. If not, stay up to date by joining our mailing list in order for us to provide you with any future tours that we may have availability for.

If somebody backs out, please register on our wait list or contact us directly so that we can put you on the wait list for a similar tour. We will also keep your name up to date with our latest tours and alerts about similar upcoming trips in order to give you a chance at joining them.

  • Shared Rooms for Single Travelers: We assign single travelers of the same gender to shared rooms with two twin beds at no additional charge. If a tour has multiple solo travelers, we can rotate roommates at each hotel, if necessary.
  • Private Single Rooms: We have a limited number of extra-cost private single rooms. The single supplement fee guarantees a private single room, which is often the smallest, most basic room type.
  • Rooms for Couples: Couples are usually given rooms with one double bed, but two twin beds are also possible. Queen- and king-size beds generally aren’t an option in most of the hotels we stay in.
  • Twin Rooms: Rooms with two twin-size beds tend to be best for friends and siblings rooming together. Some of these twins can be cozy — separate mattresses and bedding placed side-by-side within one bed frame.

TRAVEL INSURANCE

Hands On Travel recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. To learn more about how to help protect you and your trip investment, visit the following link: TRAVEL PROTECTION

Don’t hesitate. We will stay in touch with you from the date of deposit until your arrival at the starting point of your tour, to make sure that all is well before departure. You can contact us via phone or e-mail any time for questions and we will remain in communication throughout your trip!

BILLING

If you find it necessary to cancel your trip, you must notify your Tour
Manager or HOT about it by e-mail.

Your Tour Manager will work with you on the options you have for the cancellation.

You can find more details under our Terms and Conditions.

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

After registration, you will receive an automatic email reply with further instructions. A $500 per person booking deposit is required to reserve your spot on the trip and can be paid by personal check, credit card and/or wire transfer.  Full payment is due no less than 90 days before the start of the trip.

DURING THE TOUR

Big coach buses separate us from local people. We fail to experience or understand the “hands on” lives of locals.

We started out as a walking tour company. Walking offers close-up experiences with local people and hidden gems to discover.

It’s much easier to communicate full to everyone in semi-circle and make sign language 100% accessible. No more missing what is being said.

We’d be able to dine in smaller, cozier and unique restaurants that would offer a local culinary experience unlike large, tourist-oriented restaurants. And, we’d be able to stay at smaller accommodations in prime locations unlike large chain hotels outside the city limits.

We strive to include local guides for certain days to promote maximum cultural experience as well as exchange deaf-related insights.

Most of our customers will gain insightful observations and deeper understanding on how Deaf people live on a local level.

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